91 9788179777
Working Hours - Mon -Sat: 9:00 am - 8:00 pm . prior on appointment

FAQ

Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions at Tectxon. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at info@example.com

Services are offered in the areas of Biochemistry, Hematology, , Immunology, Microbiology, Molecular Genetics, Molecular Diagnostics and Serology.

Micro Diagnostics is a one stop solution for your diagnosis from general to complicated tests with timely response and precise results.

A few blood tests do require fasting prior to having your blood drawn. Please contact your healthcare provider / our diagnostic centre to understand the requirements of specific testing or just give a call to our Customer Care @ 9788179777 for more information.

Although many of the tests are completed and reported within a day of receiving the sample for testing, certain tests take few days . To know about the report status, you can call 09788179777 for further details

Technically, hard copies of reports are available in the front office of the center on the date and time. Micro Diagnostics believes in giving ease-of-access to its patients. Test reports are made available for view on smartphones through SMS links or for download from online portals. SMS alerts are sent to the patient’s registered phone number of the same. In addition, reports are sent via emails when the patient is unreachable over phone.

Even though appointment is not mandatory, appointment scheduling can be done by calling the Centre. Please call the number to, fix an appointment as per your convenience or speak to our Customer Care Executive at 09788179777 for more information.

Diagnostic Center remains open from : 7.00 AM to 8 .00 PM . Holidays will be informed earlier if necessary

Any questions regarding your bill can be addressed to the following contacts: Email: support@dmicrodiagnostics.com Helpline: Whatsapp: 09788179777

A maximum waiting time of thirty minutes, if not sooner, is expected once you are at the diagnostic center. The token number provided to you by the front office desk indicates your position in the line-up to your prescribed test.

Micro-Diagnostics is a quality laboratory with state of the art testing equipment and technology. Our lab has rigid quality protocols to ensure your tests are as accurate as possible. The entire process from sample collection to report delivery are handled by our own staff to ensure seamless service. To top it all, we offer the convenience of home sample pick up and report delivery while doing it all at a fraction of cost that other comparable labs charge.

Its free when the total value of your order is higher than Rs.500. otherwise a collection fee of Rs.100 will apply . There is no extra cost for report delivery, however you can avail an extra Rs.25 discount by downloading your reports online instead of physical reports

No we do not. However, you and/or your referring doctor can talk to our clinical experts between 9 am to 7 pm to better understand your test reports.

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